Your servers are the voice and face of your business. By helping them become professional sales people, you will see:

• Increased Sales
• Increased Tips
• Increased Patronage

The overall focus is helping your staff understand what business you are in and their value to your success.

The 5 STAR Waiter Training Series will be conducted through tele-classes and on-line webinars. You are provided with downloadable tools and can invite your servers to scheduled tele-classes.

Here are just a few things we discuss in our tele-classes:

• Understanding Your Job
• Understanding the Value of a Guest to Them and to Your Restaurant
• How to Build Sales without Pushing the Check or the Guest
• Tip Increasers
• Dealing with Difficult People
• How to Handle a Complaint Still Get the Customer to Come Back
• How to Build Guest Loyalty
• Getting First Time Visitors to Return Again and Again

Now Available for Southern California Only:
"Live 5 STAR Waiter Workshops" 

Those who do implement what they learn from their 5 STAR Waiter experience, will be inspired into leadership and see an increase in their own tips as you will in your sales.

"Chris - I've enjoyed trying your ideas and have found them successful. I am seeing a 20-25% tip average increase on a steady basis. And they say you can't teach an old dog new tricks...HA! HA! I passed on some ideas on to my friends in Michigan. Thanks!" - Diane T.

“We were pleased to have Chris train our staff. He has been invited back because of our staff’s demand.” - Chicken Pie Diner Management

“Chris - I was so upset at first when I had to come to this workshop on Saturday because I was missing my kids Easter Egg Hunt…but it was so WORTH IT!! I am glad I made it. Thank you!! Thank you!!” - K. Belle

“By far one of the best things our managers’ has done for us." - J. Abrams

“I learned how to sell more beer and what appetizers that keeps the beer drinkers guzzlin. Good reminders. I heard it all before but not in this way. Some very good points. Thank you.” - Kris B.